The Lean Leader Playbook: Habits That Stick
BUSA-80073
Move beyond knowing Lean to leading Lean.
This hands-on workshop equips you with practical leadership routines and coaching behaviors that empower problem-solvers, reinforce accountability, and make improvement part of how work gets done.
Workshop Overview
A strong Continuous Improvement culture is built through consistent leadership habits—not just tools. This workshop helps leaders move from knowing Lean to leading Lean by developing practical habits that reinforce accountability, coach problem-solvers, and sustain change. Participants will design leadership routines that fit their organization and create lasting, people-centered improvement.This workshop is designed for leaders responsible for driving improvement, as well as Lean Six Sigma practitioners seeking to expand their impact beyond tools and into sustainable leadership behaviors.
Why This Workshop Matters
A strong Continuous Improvement culture isn’t built by installing tools—it’s built through what leaders do consistently.
This workshop focuses on the leadership habits that:
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Create clarity, trust, and momentum
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Support problem-solvers rather than control outcomes
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Learn, experiment, reflect, and refine your leadership approach
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Reinforce accountability without adding complexity
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Make improvement part of how work gets done—not an extra initiative
What You'll Walk Away With
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A clear understanding of the leadership habits that sustain Lean thinking
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Practical routines to reinforce accountability and support problem-solving
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A personalized approach to Leader Standard Work that fits your role and team
- Greater confidence to lead change through behaviors—not directives
Who Is This Workshop For?
Designed for leaders who want to build and sustain a people-centered Continuous Improvement culture. Ideal for:
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Front-line and mid-level leaders shaping daily team behaviors and routines
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Managers and directors responsible for reinforcing accountability and driving meaningful change
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Executives and senior leaders setting the tone for Lean thinking across the organization
Workshop Details
Date: Wednesday and Thursday, August 5 & 6
Time: Wednesday: 9:00 AM – 3:00 PM; Thursday: 9:00 AM - 12:00 PM PT
Location: UC San Diego Extended Studies; 8980 Villa La Jolla Dr, La Jolla, CA 92037
Instructor: Tracy O'Rourke, LSS Master Black Belt
Fee: $950 *includes lunch & workbook
Format: In-Person, interactive and hands-on with practical exercises.
Questions?
We’re here to help! If you have any questions or need further information, please don’t hesitate to reach out. Our team is dedicated to ensuring you have all the information you need to make an informed decision about your education.Contact Your Program Manager, Angela Miller
📅 Schedule a Phone Appointment or email: ProcessPrograms@ucsd.edu
Course Information
Course sessions
Section ID:
Class type:
All class meetings held in-person according to published location, dates and times. Students may be expected to engage with course content online during the published course dates.
Textbooks:
No textbook required.
Policies:
- No refunds after: 8/4/2026
Schedule:
| Date | Day | Start | End | Location |
|---|---|---|---|---|
| 8/5/2026 | Wed | 9:00 a.m. | 3:00 p.m. | Room 535, UCSD Division of Extended Studies 8980, 8980 Villa La Jolla Drive, San Diego |
| 8/6/2026 | Thu | 9:00 a.m. | 12:00 p.m. | Room 535, UCSD Division of Extended Studies 8980, 8980 Villa La Jolla Drive, San Diego |
Instructor:
Tracy Orourke Salguero, MBA, MBB
Managing Partner, Integris Performance Advisors
Tracy is the Co-Founder of the Just-in-Time Cafe and a co-author of the book, "The Problem-Solver's Toolkit: A Surprisingly Simple Guide to Your Lean Six Sigma Journey". By sharing over 20 years of expertise, she makes it easier for people to learn and apply Lean Six Sigma to achieve their goals.
She loves spearheading the implementation of Lean Six Sigma by providing training, consulting and coaching on many aspects of cultural change, including leadership development, customer experience, strategic alignment and process improvement.
Why She Loves Teaching
"I love the "A-Ha!" moment when someone realizes that this stuff (Lean Six Sigma) works. It's obvious that they now see differently a fresh perspective – on a whole new world around them. This is why Proust's quote (below) resonates with me. Witnessing the moments of seeing with new eyes energizes me and drives me to do what I do."
Professional Summary
Tracy got her start as a Six Sigma Black Belt at GE Appliances in the late 1990s with Jack Welch at the helm. After a Black Belt career at GE, she became a Lean Six Sigma Consultant and has helped many organizations with all aspects of Lean Six Sigma. She is an accomplished facilitator, trainer, coach and presenter. She has trained over 2,000 people, mentored 500+ people and has helped complete 400+ projects with results that range between $50,000 and $8 million dollars in savings. Her facilitation expertise runs the gamut, from facilitating leadership retreats with executives to coaching managers on Leader Standard Work, and facilitating Process Walks and Kaizen Events with front line employees and project teams.
Credentials- MBA with emphasis in Leadership and Managing Organizational Change from the Graziadio School of Business at Pepperdine University
- Certified Black Belt – GE Appliances
- Certified Master Black Belt Certification – Pivotal Resources
- Lean Enterprise Institute (LEI) Workshop – Leader Standard Work, Visual Management
- Five Behaviors of a Cohesive Team - Accredited Facilitator
- Certified Green Belt Instructor – Motorola University
- The Leadership Challenge (TLC) – Accredited Facilitator
- Lean Enterprise Certificate – San Diego State University
- BA in English Literature from San Francisco State University
What Students Are Saying:
"The instructor, Tracy O'Rourke, is fantastic. She is an expert in the field of process improvement with a wealth of examples to draw from when teaching LSS concepts. She is enthusiastic, shows connections to examples affecting our everyday lives, and encourages students' questions to help them better understand the material. She provides very helpful feedback on our projects, showing angles we had not thought of before, to improve the effectiveness of our process improvement efforts."
